The customer is trying to activate a new phone that is locked.

Okay, so give me a minute. The phone is starting right now with a SIM card.

So you need the IMEI number?

Thank you for calling Fig Kosher Foam. The only born kosher foam. Our hours of operation for the Borough Park Store are Sunday to Thursday from 10 a.m. to 6 p.m. and Fridays from 10 a.m. to 1 p.m. The hours for our Williamsburg Store are from Sunday to Thursday from 10 a.m. to 6 p.m. and Fridays from 10 a.m. to 1 p.m.

For the Borough Park Store, please dial 406. For the Williamsburg Store, please dial 409. For the Repair Store, please dial 407. For customer service, please dial 405. For wholesale inquiries, please email to Moshe at figfoam.com, M-O-S-H-E at F-I-G-P-H-O-N-E dot com.

If I put in the wrong password a few times, is it going to come up?