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The customer is experiencing issues with the SIM slots and app crashes on their phone.

📱 Device Issues Physical Damage Asked 1 times needs_work

Other Response Scripts

45%
When you come back in two weeks, if you're going to be here for a few days, if you're coming to Muncie, you can come to Muncie, you can pick up a loaner phone.
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45%
Yes, we can give you a loaner phone there, and then we will have this phone shipped to Borough Park, and we will do it like that.
instruction Steps 0/1
30%
In this situation, we will do like a, what we wanted to, what we would like to do with your phone is the reflash. But since you're going back to Canada today, that will take at least one day, because we need to do it in our Borough Market store.
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