The customer is having trouble activating their Fig Phone with their Verizon account due to compatibility issues.

Yes, it will work with no problem.

I can give you a compatible IMEI so you can activate your account, okay? Okay, so the IMEI is going to be 356-656-426-911. 698. Yes, this is the only number they should need.

No, you just give them this number and put the SIM card in the phone and that's it.

It is easier, yes. You can try this first and then if you feel it's complicated, you can just go ahead and buy a SIM card with FIGS.

Yes, they need to give you a SIM card.