The customer is experiencing issues with running out of data and needs troubleshooting assistance.

Okay, so go to settings on your phone, please. Once you're in settings, go to apps and notifications. Once you're in apps and notifications, go to see all apps. Once you see all apps, look up for an app that will be called Gboard. Now, scroll down to the third option that will be storage and cache. And now press where it says clear storage, please.

Now, scroll down to the, now, now, go ahead and try to use it. Maybe we need to hang up. Oh, yeah. If your phone is on that phone. Right, okay. Yes, go for it, try to use it, okay?

No, clear storage or clear cache? Clear storage.

This will delete the receivable information that is blocking the app.

Please, yes.