The customer is inquiring about changing their service provider due to compatibility issues with their new phone.

Yes, we have to use the new sim card for every transaction we did. New sim card. And $10 for the sim card, you're saying? That's correct.

Of course. I'm paying $15 a month for talk and text. Our service is $15 a month plus taxes. We offer talk and text and one gig of data. And, yes, that's quite it.

We are open on Sunday from 10 a.m. to 6 p.m., yes.