📱

Why is there a cost to repair a phone that broke while in a case?

📱 Device Issues Physical Damage Asked 1 times needs_work

Other Response Scripts

30%
I'm sorry, if I can try to explain. The case is supposed to help prevent it from damage. It does not prevent all things that happen to the phone.
explanation 0/1
30%
No, just because your phone has a case on it, we wouldn't be able to discount the repair.
explanation 0/1
30%
The case is supposed to help protect it from damage.
explanation 0/1
30%
Right, so our cases aren't indestructible, and they can't protect from anything. If the phone still drops at an odd angle, it can still crack and break.
explanation 0/1