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What are the repair options available for my phone at the Muncie location?
Other Response Scripts
45%
You have to send it yourself, okay?
45%
Yes, either come to Borough Park, you can come in, or you can ship it, if you want.
45%
The address, let me know, do you already take note? I'll give it to you right now. 4306 13th Avenue, Brooklyn, New York, 11219.
45%
When you send the phone, please make sure to include a note inside the package with your name, your phone number, and your address, and also a description of the issues on the phone, okay?
35%
No, they don't send the phone. The customer would have to send the phone to Borough Park. Borough Park has a full repair center where they fix every part of the phone.
30%
For the Muncie location, they don't have like a repair center. They're able to fix one type of damage on the phone. They call it the shell repair. Besides that, they're actually not able to fix any other parts of the phone.
30%
At the moment, they do not have a repair center yet. They only are able to fix the shelves. When they open a full repair center, they'll be able to fix everything that the Borough Park location can fix.
30%
That is the plan for that store is to have a repair center. At the moment, it is not functional.
30%
There is no due date for when the repair center is going to be fixed. They still need to get the necessary items, equipment, people to come in the repair center.
30%
Yes, we do some repairs over there, and the hours are from Sunday to Thursday from 11 a.m. to 7 p.m. and Fridays from 11 a.m. to 2 p.m.
30%
No, we cannot provide you a refund, I'm sorry.
30%
Unfortunately, I'm afraid that we won't be able to replace the whole phone, we can fix it, of course.
30%
Yes, yes, we can change the shell, okay, that is how it's called.
30%
Unfortunately, I don't think that we will be able to perform that in the preferred Muncie, if you need to change, if you need to replace, if the phone is not charging, then we will have to take a look at the phone.
30%
I cannot make a whole diagnostic of such a complicated issue over the phone, okay, that won't be possible, but we can definitely take a look at your phone in Borough Park, okay, so you will have to send it there.
30%
Well, the repairs go up to $75. Let's say just to repair the whole phone, let's say just to replace the phone, I don't know, that's not the way I understood. Usually the prices go up to $75.
30%
Only within seven days of having the phone, and the phone needs to be in perfect condition, okay? But, unfortunately, not after a year. I'm sorry.
How Customers Ask This
"Can I get a refund or repair for my broken phone at the Muncie store?"