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How can I bypass a lock on my phone?
Other Response Scripts
75%
Yes. Okay. Is it resetting? It's resetting.
75%
That's it then. The phone will open and we won't have a password.
45%
Okay, I have the code ready for you to unlock the phone, are you ready? It's going to be 32, lowercase e, lowercase a, ea, lowercase a, 45. So 32, lowercase e, 4 lowercase a, is that correct? Yes. Not there? 45. And that's it, now you have to press restart, the phone will, yes, the phone will restart and when it opens back, the code will be there, okay?
45%
You have to press reset. Okay, you can press the backwards key on the keypad, the physical button of your phone and that will hide the keyboard, then you have to press reset. 32, ea, 45.
45%
Push it once and then press reset.
45%
Put it in the second slot, just in case. And then try over again.
45%
You have to do it over and over and over again until it comes through.
45%
Try to put the code. The wrong code that doesn't let you in the phone. Over and over again and it will come in.
45%
Okay, you need to put a SIM card in the phone. Okay, I'll give you the code, then you put the SIM card and the code will be the same. So let me know when you're ready for the code.
45%
It's not in the paper for now. Yes, not in the paper for now. Then put the SIM card and try again, okay? So it's going to be 11 lowercase a as in apple.
45%
So 11-A-41-B. You have to put the code the wrong time several times until you get it, okay? And then it will...
45%
Okay. You need to put the wrong password several times until you get to a screen that says your current IMEI is.
45%
Okay, and beneath that, you'll see a space to put a password. So let me know when you're ready to put the password, please.
45%
It's going to be 5-2. Now, a few letters, everything in lowercase, okay? E-S-N-L-O-F-E.
45%
First, you should try restarting your phone, see if it comes off airplane mode. Really, it'll take it off after you restart it, and if you really try restarting your phone, you don't have to send your phone in or bring your phone in.
45%
First, put a SIM card in the phone if you don't have one inside. Then try to put the wrong password several times.
45%
So put the wrong password several times and eventually you will get into an IMEI screen and it will say your current IMEI and it will give you a long number.
45%
Once you have that long number, call me and with that I will generate a code that will allow you to unlock the phone.
45%
It may take 5, 10, 20 minutes until you get into this screen. Once you get into this screen, you need to call me.
45%
Okay, so I'm going to make a code. I have to turn on the system sometimes a little bit slow, but this should be ready in 5 to 10 minutes. Please don't exit from that screen, and I'm going to call you back.
45%
First, you should try restarting your phone to see if it comes off airplane mode. Or if you were able to take it off after you restarted. And if you really tried restarting your phone, you don't have to send your phone in or bring your phone in.
35%
Would you like to give me the API one more time? Just in case? Yeah. It's 358291740960334.
35%
Can you give me that number, please?
30%
No, it's just going to open the phone, okay? It will break the password.
30%
Make sure that you have a SIM card inside the phone. This only happens when you don't have a SIM card inside the phone.
30%
Okay, if I do that, it's going to take off the battery. The battery is going to shut off. Is that okay? That's right, yeah.
30%
Yes, it's turning on the thing, and it's going to be ready in 5 minutes, and? And once I have it ready, I will call you back.
15%
You have to keep on putting in the wrong password and then there's gonna be a number that comes up, it's called an IMEI number, and I need that number from this phone.
15%
You have to keep on going until it gives you the IMEI number.
5%
First of all, the phone needs to have a SIM card for this to work.
5%
If you cannot take off airplane mode, then you'd have to bring your phone in.
0%
Currently there actually is a bug that's causing that to happen. What we're going to have to do is we're going to have to reset your password and then when you make another password, just make sure to only use numbers in that letter.
0%
The IMEI number is going to appear on your phone after you put in the password incorrectly.
0%
Lakewood store does not have a repair center, so it would be to the Williamsburg store or the Borough Parks store.
How Customers Ask This
"The customer is unable to enter a password on their device, which is locked, and is experiencing issues with the screen going black."
"The customer is unable to unlock their phone due to forgetting the PIN and is experiencing issues with airplane mode."
"Customer is unable to access their phone due to a forgotten password set by a child."
"How can I retrieve the password for a phone that has forgotten its pen?"
"How can I unlock my daughter's phone after forgetting the password?"
"The customer is unable to disable airplane mode on their phone and forgot the PIN."
"The customer is unable to unlock their phone due to a password issue and the screen goes black when attempting to enter the password."