The customer is inquiring about modifying the delivery address for a package that could not be delivered.

Yes, it's going to be 4306. 13th Avenue. Brooklyn, New York, and the zip code is 11219.

When you send it, please make sure to include a note inside the package with your name, your phone number, your address, and a description of the issue, okay?

Whenever you're ready, I'm ready.

They weren't able to deliver it, and they will return it to you, okay?

Once you get it back, just let me know.