The customer's phone screen stopped working and the battery is overheating and draining quickly.

Yes. Okay, perfect. Yeah, because I really want, I don't want to be walking around with this.

So for your phone to be fixed, we would not know until we get the phone and see exactly what's wrong with the phone. But when you come in, you would intake your phone, we would take down your information, you would get a ticket number, like a receipt that tells you exactly which number is yours. And then we can tell you how long it would take.

Just know that we do not have any shells of the outside of your phone needs to be replaced. We do not have that parked currently in stock, so we would not be able to start working on your phone for that fix until we get that in parking.

Yes, when you get your phone in, we'll have a longer phone that you'll be able to use while your phone is being fixed.