The customer is requesting a final invoice for multiple phone repairs and inquiring about the shipment status of their phones.

Okay, so yes, in this situation, you may need to speak directly with the operations manager. Okay, that's Antonio. That's not me. And yes, I can definitely ask, I can definitely have him calling you in a few minutes if you want.

I'm going to ask him to hang up. I'm going to call him immediately.

I'm going to do it right now. Thank you so much. I'm waiting for a call.

I can definitely try. What is your, what is your name?

Okay, one moment please. I see a bunch of tickets here. 1, 2, 3, 4, 5, 6, 7, 8, 9, 10. I see 10. I see more here. Okay, I see 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13.

Let me take a look. No, no, no. I don't see anything shipped out lately, no.

I'm going to reach the person that may be taking care of this in the store. I am not physically in the store. And yes, but he will be, he will be helping you right away.

Yes. All those phones are going to get it after Hanukkah, okay? In Hanukkah time.