💻

The customer is having trouble with the CO app and multiple user settings on their Fig 2 phone.

💻 Apps & Software Settings Issues Asked 1 times needs_work

Other Response Scripts

45%

So I'm going to ask for notifications. Go to CO app.

instruction Steps 0/1

45%

Do you find an option that says either app info? CO apps?

instruction Steps 0/1

45%

Okay, go there, please. Look up for the waste, the one that's not working.

instruction Steps 0/1

45%

Now scroll on to the third option. In-car storage?

instruction Steps 0/1

45%

Go to settings in your phone. Again, go back. And in settings, you will find a search bar.

instruction Steps 0/1

45%

Once in that search bar, write multiple users.

instruction Steps 0/1

45%

Turn it on. Is it letting you add another user?

instruction Steps 0/1

30%

Let me call the store manager in Brooklyn and let me see if there's the possibility that we can reflash your phone. And let me call you right back, okay?

promise 0/1