The customer has a broken screen and is experiencing battery drainage issues.

Yes, if you want, you could buy just the shell, it'd be $75, we'd send it to you, and then you can find the place that can put the shell on for you, if you would like.

The shell would be the whole outside shell, so you have to unscrew it and pick up the motherboard, put the motherboard back into the other shell.

If you bring your phone into the Borough Park store or send it in, we will be able to fix the screen.

No, you have to purchase it over the phone.

Yes, so we replace the shell of the phone, so the whole outside, we replace it to $75.

Right, if that's the cause of your battery drain, then yes, we're fixing, we'll fix your front screen.