How do I reset my phone if I forgot the code?

You need to put the wrong code several times until you get to the screen that says your current IMEI is, and it will give you a long number.

So the address is going to be 4-3-0-6, 13th Avenue, Brooklyn, New York, and the zip code is 1-1-2-1-9.

Once you send it, make sure to include a note inside the package with your name, your phone number, and your address, and a description of the issue that you're having. We will reflash the phone in the store, and then we will send it back to you.