The customer's son's phone screen is not working after less than a month of use, and they want to know how to get it repaired or replaced under warranty.

What you will need is you need to send an email with your name, your phone number, and your address. And I will send you a label and a repair form that you have to fulfill.

Just clarify a little bit. Say, hey, we spoke over the phone. I'm releasing a label. I have my phone that has been a month old. It's only a month old. And that's it. I'll send you a label. And yes, we will go from there then.

Yes. No, don't fix it by yourself. Send the phone to us. I can send you a label if you want. And yes, we have to take a look at the phone.

Yes, or maybe you can speak with the director to see. And maybe we can send them the label through email and then he can print it and help them out like that.

Yes, it is. Make it like packages and doesn't require a lot of work.