The customer is experiencing issues with the Waze app on their Fig Mini 2 and is requesting a refund.

I sent you a label, please make sure to include a notice with your name, phone number, and address, and describe what's the issue with the phone.

The phone needs to be in mint condition with the box and all the accessories inside, okay?

Okay, great, I can help you with that. So, please follow me or call your number.

With everything that came with it, yes.

I just put it in the box?

We will inspect the phone, because you are out for the return window policy. We will take a look at the waste, we will make sure that it works. If it doesn't work, yes.

If everything is fine, we have to refund it, because this is after the return window policy.

No, we already paid for the shipping. You have to pay for the shipping.