The customer is experiencing issues with phone notifications and battery performance.

Okay, that is why your phone, yes, if it's in battery save mode, that is why your phone is not vibrating. Turn it off now, okay. Then the phone will start vibrating and all the notifications will come by with any problem.

You can text me or email, I can send you a link so you can purchase a new battery, and yes, that will help you. But now, this time when you recharge the battery, just make sure to use it, you know, charge it, whenever you need to start to charge it, but don't leave it connected more than two or three hours, okay?

Well, no, you have to, you need to hang up. If you're on the phone, the battery will come, the battery will... If I have a problem.

Sure, I can try to help you. So let me ask you like this, are you by any chance able to, do you have your phone in battery saving? If you have the phone in battery save, it won't ring, it won't vibrate.

Okay, is your phone in dark mode or something if you enter in an app? No, if it's dark, when you enter an app, is it black, is it dark, or is it just regular white?

That is not a good practice. That will kill your battery sectors, okay? And that is what makes your phone last for a very, very short period of time. So that's why it happens.

No problem, of course.