The customer is experiencing issues with a hot battery and the phone freezing during calls.

Please ask him and then let me know, okay? Because usually it doesn't matter to Canada.

So please call him. See if we can make a free call. Maybe you have to give me his number. And see what's the name of the person that he spoke with. And then we will go from there, okay?

I understand you need a phone, but in this situation, unfortunately, we are unable to send, first of all, we don't have loaner phones right now, but we are unable to send one outside of the country.

I can ask one of our people there. Not our people, but somebody that sells a phone. If they can... If they have a battery or something like that to provide you. But yes, that's the best I can do.

Batteries are... We make very, very strong batteries for all the phones. So we are not having a lot of issues with batteries.