The customer is unable to send picture messages and receives an 'invalid destination address' error.

Okay, so there's one more thing that we can do before proceeding to report it to the developers, okay? So go to settings in your phone, please. And again, once in settings, go to apps and notifications. Once in apps and notifications, go to see all apps. Once you're in see all apps, look up for the messaging app. Once you're in the messaging app, go to storage and cache and press the access clear storage.

Will you be able to send me a screenshot, please? You have to press volume down and size key at the same time for a few seconds.

No, no, it's not going to delete anything.

Okay, so I'm going to report it to the developers and see what we can do on our end to fix this part because it's something extremely weird. Hopefully, we can provide a solution in a few weeks. There's an update coming up, a very big update that hopefully will fix it, and if not, I will ask to add the solution for that, okay?

Thank you so much for your patience, and I'm so sorry about it.