The customer is experiencing issues with their phone not charging and the computer not detecting the phone for backup.

I will take a look at it, and I will be sending you a label a little bit later today.

Please be so kind as my boss. Of course. Send me an email with your name, your phone number, your address, and I will be sending you a label today.

To info.stategosher.com. What do you need? My name? Your name, your phone number, and your address.

If we change the charging port and this problem persists, you have to bring it again to the store. Because the charging port doesn't have a software driver.

What I can do for you is I can definitely offer you a label so you can send us a phone and you don't have to spend from your own pocket.