Customer is unable to receive picture mail due to data limitations.

You will have the same, one gig, okay? If you use it normally, it will last for a month with no problem.

If you would like to add more, it will be $5. If not, you can wait until November 15 and your data will come back and it will be the same thing as always.

Yes, so the $5 will be directly on your card and file ending on 5822.

You're not getting picture mail because you ran out of data, okay? Would you like to add more data to your plan?

Okay, then I'll do it right now for you, it should be working in 15 minutes.

The picture should arrive, yes.