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The customer is experiencing issues with T9 functionality and song duplication in the music player after a software update.

💻 Apps & Software Settings Issues Asked 1 times needs_work

Other Response Scripts

45%
You have to connect the phone to a computer, and then delete song by song.
instruction Steps 0/1
30%
Yes. We are aware of that, and it's being worked on, and we are fixing it later today, okay?
explanation 0/1
30%
Yes. We are aware of that problem.
explanation 0/1
30%
Oh, right. Thank you so much for letting me know. This issue is new, okay? So, I will report it to us, to the developers, so we can fix it.
promise 0/1
30%
We are releasing a cover very soon. It's arriving. It's not for sale yet, but it will be, hopefully, by the end of this week.
info 0/1
30%
Thanks for your call, and I hope we can get your Easter Salt as soon as possible.
promise 0/1