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The customer is having trouble connecting their AirPods to their phone.
Other Response Scripts
45%
Okay, we can reset the Bluetooth and we can try over again if you wish. So, yes, go to settings, please.
45%
Once you're in settings, go to system.
45%
Once in system, go to reset options.
45%
Yes, reset Wi-Fi and Bluetooth and mobile, that's correct.
45%
Unfortunately, I think I don't have the instructions precisely for that because that's a part of it. But I think you need to press and hold the main button and yes, do that to reset your AirPods and try again.
35%
Once it's done, you have to try again.