The customer is inquiring about how to send a broken Fig Mini phone for repair and whether they can upgrade to a larger phone.

When you send the phone, you would have all your information. It would have all the information, so you would put in your first name, your last name, your address.

You put all that in a note inside the package. You send it to Borough Park, and then when we get it, we'll notify you that we got it, and we'll fix the phone.

You'd have to send it to the Borough Park location.

Yes, you have to send it to the Borough Park location.

You can't trade in that old phone to get a discount. You'd have to just buy a new phone.

We don't trade in phones to upgrade phones. We don't offer that service at all.

You'd have to ship it with the U.S. Postal Service or UPS or FedEx or whichever, but we don't have a service that sends the phone.

4306 13th Avenue.