📱

The customer is experiencing issues with their phone freezing and shutting off after it fell on the floor.

📱 Device Issues Physical Damage Asked 1 times needs_work

Other Response Scripts

45%
The only way would be if you check the phone to see exactly what's going on.
instruction Steps 0/1
35%
You can send the phone in for repair, but we wouldn't be able to send it back to you because we don't ship internationally.
instruction 0/1
30%
If you use up all of your, the space on your phone, then yeah.
explanation 0/1
30%
That could be caused by different things. That could be connections, strengths, it could be.
explanation 0/1
30%
Unfortunately, we have no other options.
explanation 0/1
30%
Unfortunately, currently, we don't have any security in Israel. That may change in the future, but currently that is not.
info 0/1