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The customer is experiencing issues with call waiting on their basic phone.

📞 Calls & Voice Call Quality Asked 1 times needs_work

Other Response Scripts

45%
You can show them French fries. Then you'd have to go into your settings on your phone and go to system update to check to see if it has the latest update.
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45%
Well, first we have to check to see if it does have the latest update. Then if it does, then you may have to bring the phone in.
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45%
No, then you would update it on the phone. And then I might be able to get a feature on once I update it? Yes.
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45%
So I go to system setting and I do system update? Yes.
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30%
Yes, when is the Williamsburg store open? Williamsburg location is open from 10 to 6.
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30%
It would have it. It's going to say in it that there's an update available? Yes.
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