The customer received a phone without a battery and is inquiring about obtaining one.

Anytime. We open from 10 to 6. Ideally, I assume 10 o'clock is probably a better time. It's less crowded, I assume.

If you come into the store, we can provide you with a battery.

Yes, I'm pretty sure we can accommodate for that.

I can confirm with them, there's no problem.