The phone overheats after a few minutes of use during calls.

In this situation, please bring it back to the vendor. Ask the vendor to call us. The vendor wants to bring it back and we will speak with them. We will take the phone thoroughly and we will help you.

Yes, you can take it back to the person that told it to you. And once you bring it back or once you send it back, ask them to call me and we will go together. We will go thoroughly through the phone, okay?

I just want to test a different battery, a few batteries, use it for a little bit and see what's going on. And in the worst case scenario, we will grab another phone, we will do the same and then we will provide you that one, okay?

So you advise me, I should tell the person I bought it by, I should give it to him and he should call you.

So let's try to use the most efficient solution first, and then we will go from there.

Okay, let's get you another battery. Where are you located?

Please, thank you so much. Yes, but then I was trying to see, maybe it's the SIM card. It doesn't make sense. Does it, the SIM card? No, no, no, no, it's not the SIM card, no.