How to pause a phone plan while the customer is in Israel?

Alright, then can I get the number on the account, please?

And when she comes back, just reactivate it, right?

Alright, so I'm going to cancel the subscription.

Let me check, because you would have to cancel the subscription, and then when we do, it may have the line go dormant, and then it might end the line. So let me just check to see how long that is, alright?

Yes, so it may halt the line, are you okay with that?

Right, so it may be dormant for too long, so it may delete the account.