Customer cannot see multimedia messages on their new phone

Go to settings. Go to systems. Go to reset option. And then you reset mobile, Bluetooth, and Wi-Fi. After you reset that, you would reset your phone. Keep it off for like 30 seconds and turn it back on.

What we can try to do is we can try restarting the network. Let's see if that'll help you send the most immediate message.

Yes. And that's pretty much it.