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How can I activate my new phone with Verizon service?
Other Response Scripts
45%
Oh, yes, sir. I can help you with this. I can have to give you a new IMEI, okay? So I can do that for you. Can you please... Yes. Can you please give me three minutes so I can verify one for you? I'll give it to you right now.
45%
Okay, so now you don't have to connect it to your phone. That's not necessary. Just to let you know, I want to be very clear so you can get success in this process. This IMEI will show up in Verizon's system as an iPhone X, okay? And that is correct. This is the only reason for this to activate your phone, and that's the only reason. There is no other reason for this. So please, just tell them, no, I have a different IMEI. Give them this IMEI. They will be able to activate the line for you right away. If they are unable to do it, just follow again to a different representative. Of course, the same number, you will get picked up by a different person and start the process from zero with this IMEI that I just gave you, and you will be able to activate the line with no issue.
45%
So just give them this IMEI and tell them that you need to activate this IMEI with the SIM card that they gave you. They will do it, and then just stick the SIM card into the phone, and that's it.
35%
I will suggest you to hang up this call with them because they... Yeah, I will suggest you to do that and then call them over again. Oh, why? Because it's... You're going to need another representative. They usually are not quite allowed to do this, okay? That's why I'm telling you this. It will make it work for you.
30%
No, that IMEI, you don't have to connect this IMEI that I gave you over the phone. This is a digital IMEI that will only help you to activate the line. That's the only thing that you're doing with this.
30%
No, no. Just give them that IMEI to activate the SIM card like that. They have to help you on that, okay? My job here is done. I gave you the IMEI. If you have any trouble, please feel free to call me back. Okay?