The customer is experiencing issues with multimedia messaging and has physical damage to the phone.

Okay, so we will do a quick troubleshoot. In order to do this, all you have to do is you need to go to settings on the phone. Once in settings, go to apps and notifications. Once you're in apps and notifications, go to see all apps. Once you see all apps, look up for the messaging app, please. Once you're in the messaging app, look up for, you have to look up for, well, you have to scroll down. The third option, actually, will be storage and cache. I see that. Okay. Once you're there, first word test, clear storage. Don't worry. This will not delete your messages. Okay? So, you're not deleting anything, actually. I just hit okay. Yes. Okay. And once it's done, this issue should stop.

Yes. We are sending parts to Lakewood soon. So, you should have, yes. So, Cochisell will be able to fix it for you.

It is going to cost you, yes.

Usually, the phones have, well, usually, the phone does have one year warranty. But, anyway, the warranty doesn't cover physical damage such as that, okay? Because that is not a factory. No, it only covers malfunctions for a year, okay? And that is, that physical damage is not a malfunction, unfortunately.

With Kosher Style, that will cost about $85.

It's at 1700 Madison Avenue in Suite 30.

Hopefully, by the end of the week, they should be getting it.