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The customer's GPS location tracking is not functioning properly while using the Waze app.

🌐 Data & Internet No Data Connection Asked 1 times needs_work

Other Response Scripts

45%
So, what we're going to do is we're going to try to restart your location setting. So, go into your settings. And then go into access to location.
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45%
You go to settings. We're going into Apps and notifications. Got it? Okay. See all apps. And then on the top right, there's three dots. Click on that. And then it says General system. Got it. And then you would scroll down to location EM2.
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45%
Okay. So, then you would click location EM2 and then go to storage and cache. Got it. And you would clear storage. Clear storage, not clear cache. Clear storage.
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45%
So, the other option that we can do is we can try resetting your mobile Bluetooth Wi-Fi. So, when we do that, it's going to automatically connect the call, and you have to turn your phone off, and then keep it off for 10 to 15 seconds, and then turn it back on.
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45%
Go into your settings. And then you would go to reset options. Reset Wi-Fi mobile Bluetooth? Yes. Okay. Got it. It's just the Wi-Fi mobile Bluetooth. Right. Nothing else.
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45%
So then take away like the Wi-Fi. Click reset settings. You have to reset that and then you have to turn your phone off or turn it back on.
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