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The customer is inquiring about the repair status of their phone, specifically regarding issues with the speakerphone and microphone.
Other Response Scripts
70%
So we did get the shells in, so it should be done in about two days.
70%
No problem. Thank you.
45%
Yes. How much is that to replace? Let me double-check the price on that. Give me a second.
35%
Yes, I can add it to your ticket. No problem.
35%
Your ticket number, you just gave it to me, right? It's 88401?
35%
Oh, 849... 8498? Yeah.
30%
Yes, that's just a different mic, yes.
30%
So when they replace the shell, that does not get replaced. That mic part does not get replaced, no.
30%
$20 extra for that repair.