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What can I do if my new phone dies while charging and I need a replacement or loaner phone?
Best Response
45% effective
So what we can do is we can send you a loaner phone. So you'd have to put down a down payment for the loaner phone that you'd get back once we get back the loaner phone.
Other Response Scripts
45%
Right now for the loaner phone, I could send you a link to put the down payment in for the loaner phone. I would just need an email address.
45%
All right, so you'll be getting the link in about 10 to 15 minutes once you get the link. And you pay for it, you just call us back, and then we'll be able to send you the loaner phone status.
30%
So we would have to service the phone, see exactly what's going on. It may just be the battery. It may have like a faulty battery.
30%
I understand, but we wouldn't be able to issue a new phone.