The customer is experiencing slow message delivery and issues with app performance related to background restrictions.

If you do not want this application to be restricted, you can lift restriction by allowing apps to run in the background.

Yes, every time you get an update, it's recommended to do. It will improve the functionalities of your phone. And yes, please, do the updates every time you can, okay?

Yes, of course, you can send it with someone with no problem. The repair will take, indeed, depending on what time you bring it, either a few hours or one day, we'll bring it in at a later time. And then we can, once it's ready, you can have this person pick this phone up or we can send it back to you.

If you don't do it, it most likely will work a little bit slow, okay? If the phone is recommending you that, that means that it's really recommendable to do it.

If you don't have it anymore, that means that the app will continue working. If you find any issue working with the app, like if it's not working, please let us know and we will go from there, okay? We will see what you can do.

Unfortunately what's happening here is that your conversations, okay, your big conversations at the phone, what the phone is trying to do, the phone is trying to open up the app, the conversations at the same time. We're trying to find a way to make it work, but for now, the multimedia solution will be deleting the current big conversations that you're having.

No, it's definitely something in the charging port, okay? Not in the phone, not in the battery, nothing to do with the battery.

That kind of repair is $50.

Yes, we will go through the technicalities of the phone and we will see what's not good about it.

You can let the app run in the background. That's not going to affect your phone.

If you bring it in the morning, it may take a few hours, okay, but it may be ready by the day, okay, and in this case, it will take about one day to get that issue repaired.