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How do I resolve data consumption and MMS issues after a software update?
Other Response Scripts
85%
So after five minutes, just restart your phone and you should be good to go.
45%
To add more data, I will suggest you to wait after half of the Sunday and then call, when the right update comes, call your service provider, add more data and you will be able to make a new update with no problem and we'll help you with data.
35%
No, no, you won't be able to do it because it's not ready, okay? Even if you try to do it, it won't let you go.
35%
So the only way for you to get your phone working again before the new month starts is to add another gig of data to your plan.
35%
$5 will be done as a gig of data for this month.
30%
Yes, we are currently working on a solution for that problem, okay? Who is your service provider?
30%
The next update will be before the end, hopefully before this weekend.
30%
Yes, we are aware of that, you can watch the video, it's a part of the security measure, so you are able to see the videos on your computer, but not on the phone.
30%
Eventually, no, no, eventually we will make it work, but no, coming to the store won't help in this situation.
30%
I'm here to help you, please tell me in a respectful way and I'll do my best.
30%
Yeah, that's the problem that we are currently fixing in an update, okay?
30%
Yes, yeah, all the messages issued that you want to mention, they are part of the same problem and they are part of the update that we are currently working on.
30%
Yes, still indicating that you have a message, yes, we are also aware of that.
30%
I would say it will be by Friday, okay?
30%
So right now these issues are being caused because you have no data.
30%
Yes, it would be $5.57, and it gives you another gig of data.
How Customers Ask This
"The customer is unable to send multimedia and regular messages due to data issues after a recent update."