What are the replacement and repair options for broken phones?

Yes, just send us a phone and we'll take a look at it. Let me know when you're ready for the address.

The address is 4306. 13th Avenue. Brooklyn, New York. The zip code is 11219.

When you send it, you have to make 100% sure to include a note inside the package with your name, your phone number, your address, a description of the phone, a description of the issue that the phone is having. And also, you need to, if the phone has a code, just put the code in the paper, okay?

Text us the address where you want to send it. We know it's Safecell, but please text us the address and the authorization and we can send it there.

To the same phone number, please.

Sure, we can send it to you. No, but I wouldn't want it to be sent to me. I would want it to be sent to a store in Lakewood that would do it faster. Do you have the address of that store?

Yes, we can definitely fix the phones, okay? Of course, if the phone is damaged, the repair will have a cost. If it's damaged, if it's cracked, usually $75. Now the phone that is dropping calls and the battery dies, we should take a look at that, okay? A deeper look into that to see what's going on with the phone and of course we will help you.

No, our price is the price on the website.

No, unfortunately, we don't really do that now.

Yes. The beat? Does it come with music, or it's just an MP3 player that I have to put music on? No, it's an MP3 player that you can put music on.

It's COSHA certified by the... It's certified by... By Hakehilo, and that is what it means.

No, we have shells right now. The shells got back in stock, okay? Yes, yes, the shells are, we have them, okay? And the repairs, the repairs are at least $75, but we do have shells right now, so we can fix it, okay?