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What are the replacement and repair options for broken phones?
Other Response Scripts
45%
Yes. So for that one, we also need a receipt, okay? I can give you, we need a receipt.
45%
Yes, just send us a phone and we'll take a look at it. Let me know when you're ready for the address.
45%
The address is 4306. 13th Avenue. Brooklyn, New York. The zip code is 11219.
45%
When you send it, you have to make 100% sure to include a note inside the package with your name, your phone number, your address, a description of the phone, a description of the issue that the phone is having. And also, you need to, if the phone has a code, just put the code in the paper, okay?
45%
Text us the address where you want to send it. We know it's Safecell, but please text us the address and the authorization and we can send it there.
45%
To the same phone number, please.
45%
We can fix it and leave it like brand new, okay? A repair like that will be $75.
45%
You will have to leave the phone. Loaners are for repair phones, okay.
45%
I can fix it, it's $25 and another $30 for the USB port.
45%
Yes, we could send the phone in, or they'd bring it in, and it was diagnosed, and then he promised to charge it.
35%
Sure, we can send it to you. No, but I wouldn't want it to be sent to me. I would want it to be sent to a store in Lakewood that would do it faster. Do you have the address of that store?
35%
That will be an additional $30.
30%
Yes, we can definitely fix the phones, okay? Of course, if the phone is damaged, the repair will have a cost. If it's damaged, if it's cracked, usually $75. Now the phone that is dropping calls and the battery dies, we should take a look at that, okay? A deeper look into that to see what's going on with the phone and of course we will help you.
30%
No, our price is the price on the website.
30%
No, unfortunately, we don't really do that now.
30%
Yes. The beat? Does it come with music, or it's just an MP3 player that I have to put music on? No, it's an MP3 player that you can put music on.
30%
It's COSHA certified by the... It's certified by... By Hakehilo, and that is what it means.
30%
No, we have shells right now. The shells got back in stock, okay? Yes, yes, the shells are, we have them, okay? And the repairs, the repairs are at least $75, but we do have shells right now, so we can fix it, okay?
30%
Unfortunately, we don't have any kind of program like that.
30%
The Thick Mini is currently out of stock. We only offer a loaner if you are going to fix the phone, okay. We don't really offer a loaner because you're waiting for a phone.
30%
Our warranty is, it's not really, it's not like fully a year, it's going to be two months for hardware, six months for software, and then a year for network.
How Customers Ask This
"Customer is inquiring about the warranty and repair options for a broken phone purchased from a store."
"The customer is inquiring about repair options and costs for a broken phone and charging issues."
"The customer is inquiring about the repair process for a broken phone screen and the availability of replacement parts."