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How can I fix issues with downloading text messages and accessing voicemail?
Best Response
45% effective
For the voicemail, this is the first time I actually heard about that, so let me check and see what's going on with that, okay? Give me one second.
Other Response Scripts
45%
When you put in the pin, are you getting, like, an error? Like, does it say... First it says you reached the voicemail service, something like that. You know you're part of the extension, and then, okay, and then if you know your pin, if it's for you, you know your pin, put it in, and it just not, doesn't work.
45%
So that would be on the side of your carrier. What carrier do you have? Verizon. So you call up Verizon and let them know.
30%
The first problem that you're having with the messages, that's going to be a system-wide problem that customers are currently having, and there's going to be an update that comes out Monday, the latest, and that's going to fix that issue.
30%
Yeah, so for smartphones, usually the voicemail is tied to the phone, but on phones that aren't smartphones, the voicemail is tied to the carrier itself.
30%
So you're saying the FIG is attached, it's smart to call the carrier? Yeah.
30%
And then the update you're saying is coming out Monday, Mr. Shem? Yes.