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Does warranty cover a crack in the phone casing?
Other Response Scripts
85%
I can help with that. Please go to your Settings, then tap Apps, find Messages and tap Clear Storage. That should fix the delay.
45%
You have to ship it to us, okay? We can... Yes, you have to ship it. We are in Borough Park.
45%
We have loaners to offer, okay? The loaner phone is... you have to put a deposit of $150. And then we return the deposit once you return it back in perfect condition.
45%
You have to send me an email to infoatvgrocer.com with your name, your phone number and your address. And I'll send you a link to make the payment for a loaner phone and we'll ship it to you.
45%
If you can tell me when you called, I just looked up for this number and nothing came up. If you tell me when did you call last time, I will go ahead and look up for it and I will tell you. Okay?
45%
Just send the picture here to this number. Okay? You can, and I will tell you right away. Look, this is not covered at all, or maybe we can do something about it. Okay?
35%
We can fix it for you. But, at this point, there's unfortunately no replacement for free or no new phones. We can definitely refurbish it, put a new shell, and make it look like brand new. Well, make it brand new again, but not for free. Okay? We charge for it $75.
35%
First, we will hear it and then we will go from there. Okay? But for now, so far, I can tell you that the repair won't be for free.
35%
If I call back, I just press 405 and I get this number or this line? You will get either through me or you will get with my coworker. Okay?
35%
I'm going to give you a phone number from a Muncie place that you can call. They may be able to fix it for you, okay?
35%
You can send it to our Borough Park store if you want that.
30%
There's a place in Lakewood where you can fix it. It's Kosher Sale. It's at 1700 Madison Avenue. And if not, you can send it to us and we can fix it for you. With them, it's going to be about $85. And with us, it's going to be $75, but the shipping cost will make it a little bit more expensive.
30%
Unfortunately, there's no warranty for those kinds of cracks.
30%
Because it's in the terms and conditions. There's no warranty for physical damages or cracks.
30%
If there's some kind of physical damage, okay, if the phone is cracked, it's not covered, okay? And if it's an issue that it's not a cracked thing, it's just a defect, then yes, we'll take a look at it.
30%
I'm so sorry that you received misinformation. This kind of repair, if the phone is cracked, if you can send me a picture of the phone, it will be amazing. So, I can tell you. But, we only do that within the two months when the phone is in perfect condition. Okay? Not cracked at all.
30%
If you're threatening on putting fraudulent chargebacks into your account, we do have every conversation recorded. Okay? So, we will actually upload this conversation recording to the bank statement.
30%
If the phone is cracked, there's no warranty and there's no free repair for that. And that is how it is. Okay?
30%
Yes, unfortunately, that situation is not covered by the FIG warranty.
30%
With us, it will be $75, okay?
30%
It's a place that specializes in FIG repairs that's called Electro-Fix.
30%
Yes, with FIG. Borough Park is $75.
30%
It completely depends on how busy they are on the moment you bring it in.
0%
The warranty is just for malfunctions. Okay? Malfunctions or defections within that time. But, yes, if the phone is cracked like that, it doesn't come with a free repair. Okay?
0%
The phone number is 845-587-2296. It's called ElectriFix.
How Customers Ask This
"The customer is inquiring about a cracked phone that may need repair and whether it is covered under warranty."
"The customer is inquiring about getting a cracked phone refurbished under warranty."