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Why was I charged $80 for a phone screen repair that was supposed to be free?

📱 Device Issues Screen & Display Asked 1 times needs_work
Best Response 45% effective
Go to the wallet's location. Go with the receipt that you bought it at a certain time. We can see when it was brought into the repair. If it was a month after you bought it, it will be free.
instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

45%
If it's within two months of the purchase, it will be free. So once you're there, tell them to call me again on my personal cell. And I'll do my best to pick up.
instruction Steps 0/1
30%
Your phone will be for free if it's a month after you bought it. That's for sure. The receipt that you have, do you still have the receipt?
explanation 0/1