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How can I improve my device's battery life?
Other Response Scripts
70%
Yes, I see it here. It's ready. It's ready. I think they tried to call her.
45%
I have to check the exact purchase date.
45%
I can call the operations manager. I can ask him what was the issue.
45%
I will ask him to check. And as soon as they have. I know that he's very busy. But as soon as they have an answer. If after hours, I can call you back.
45%
You can take it to this place, they can take at least a look at the phone, and see what we can do.
30%
Well that's straight up a factory issue. It's not even an issue with the software. It's straight up something in the factory on the assembling process, the mistakes there. It's a robot mistake not even a human thing that it went through.
30%
That issue is solely a software. It's not a software. It's an assembly problem.
30%
Assembly problem means that it's something that directly with the, when they are putting the phone in. There is no people. There is no, the phone is not being assembled by human beings. It's being assembled by machines.
30%
Okay, that's it. That's the issue with that. That's why we have to replace it, and we cannot really do anything about it.
30%
Well, six hours just by having the phone on, that's ...
30%
Yes, yes, it works in Europe. As long as you have a carrier that supports your repair, that supports all the functions.
30%
Well, yes, if the frequency is not compatible with the country where you are right now, then it's not going to be good, okay? It's not going to work.
30%
The FIQ Mini, it will work, but it will not be as good as the FIQ 2. We have a European version of the FIQ 2, and that is the one that you should use, that has a special band for Europe.
30%
Yes, we have them in the U.S.
30%
I understand, I'm so sorry to hear that. Okay, so, right, in this moment, in which country are you located?
30%
I understand, and we should have to, we should take a look at the phone, okay? I know that you're in Europe, and fortunately we don't have an official service in Europe, okay?
30%
Unfortunately, then what is, then what is, what you are, I want to help you, okay? But just for you to know, this is, we are not officially located in Europe, okay?
30%
I can put you in touch with the people there, that may be able to fix the phone. But yes, I cannot do more, I cannot, I cannot go further.
30%
I cannot, let's say, send the phone from the U.S. to Europe for this, or replacing like that, okay? It's not that I don't want to, we simply can't.
30%
Unfortunately, that is, I understand what you're saying. It's not that I don't want to do it, because on a personal level, it's not, that is not how we work, okay.
30%
I'm going to speak with him, and I'm going to call you back to see how we can proceed, okay?
30%
As soon as I have a program. With me? Later today.
15%
When you purchase a phone, okay, when the person comes to buy the phone in the U.S., they need to bring the FIG card, okay, the phone that you want to replace.
0%
It depends, it depends. Europe is a continent, okay? I cannot, it depends on the country. It depends on the band. Each country, yes, each country has different bands, okay?
How Customers Ask This
"The customer is experiencing issues with the screen of their device, which is malfunctioning and causing battery drain."