Why does my phone black out during calls even after repair?

Yeah, sure. I think I already have your info. Let me just see my registration number.

I can help you with that. Please hold on while I get my supervisor.

Yes, I heard that you were expecting a replacement phone. Can you tell me a little bit more about your case so we can help you, please?

We constantly do that, but we don't have it in stock yet.

Once those big meetings come back, they should be back this week. I can be letting you know, okay?