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How can I fix issues with the Waves on Weather app and messages after account changes?

💻 Apps & Software Settings Issues Asked 2 times resolved
Best Response 85% effective
Okay, so you wanted to add more data to your account? Yes. All right, you're all set. So after 5 to 10 minutes, you just turn your phone off and turn it back on, all right?
instruction Step-by-step 1 helpful / 0 not helpful

Other Response Scripts

85%
Yeah, you would wait 5 to 10 minutes and then you would just turn it off and turn it back on.
instruction Steps 1/0
45%
Yes, you can take off just the messages, yeah. So yeah, if you wanted to get those things back on your phone, you have to come into the store.
instruction Steps 0/1
45%
I'm going to let him know you have a chore, you're having some issues with your Waves and Weather, okay?
instruction Steps 0/1
30%
I'm going to have my supervisor actually call you back. He's going to help you with a possible fix for you, okay?
promise 0/1
30%
It should be today, probably the end of the day. Hopefully he gets to you by then, but if not, it'll be tomorrow morning.
info 0/1

How Customers Ask This

"The customer is experiencing issues with Waves and Weather functionality on their phone."