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How can I fix issues with the Waves on Weather app and messages after account changes?
Best Response
85% effective
Okay, so you wanted to add more data to your account? Yes. All right, you're all set. So after 5 to 10 minutes, you just turn your phone off and turn it back on, all right?
Other Response Scripts
85%
Yeah, you would wait 5 to 10 minutes and then you would just turn it off and turn it back on.
45%
Yes, you can take off just the messages, yeah. So yeah, if you wanted to get those things back on your phone, you have to come into the store.
45%
I'm going to let him know you have a chore, you're having some issues with your Waves and Weather, okay?
30%
I'm going to have my supervisor actually call you back. He's going to help you with a possible fix for you, okay?
30%
It should be today, probably the end of the day. Hopefully he gets to you by then, but if not, it'll be tomorrow morning.
How Customers Ask This
"The customer is experiencing issues with Waves and Weather functionality on their phone."