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How to reset a forgotten password on the phone?
Other Response Scripts
85%
Okay, your code is, it's going to be all numbers. 326. 326. 834. 834.
85%
You want to write down this code. A is an apple. B is in boy. Zero. A is an apple. B for boy. It's lowercase. A, B, zero, C, C, nine.
85%
It's going to be VSNDavid lowercase. So I'm going to say, put your password. 5- B-I No, 5. Oh, sorry. D and then the number, the number five. Yeah. Yes. VSNDoy VSNDoy 9-4-6 9-4-6 And that's it? That's it. And then I should press Reset and the phone will restart, but it will turn on without a code.
85%
So the unlock code I have it. Let me know when you're ready. It's going to be the password and you have the input right beneath that id-. So it's going to be VS-�데우. Lowercase. Capital. And now press reset and that's it.
85%
Okay, so in that same IMEI screen, beneath that will be a space to put a code. I have this code ready for you. Okay, so it's going to be A as in Apple, number three. Yes, A as in Apple again. B as in David. Again? What was that? B as in David, as in Danger. Okay, B as in David. Six. Number six? Yes, and A as in Apple again. So this, you have to put this code inside the phone. The phone must have a SIM card before you put it in. And that's it. Then press reset, and the phone will restart. And all the information will be there, but the code will be wiped.
85%
Reset. Okay. Reset. Press reset. Mm-hmm. Okay. It says restarting.
85%
Yes, on the actual keypad. There is a button. Yes, I got it. Can we reset? Press reset, yes. Restarting. Yes, it went.
75%
Okay. You're all set. So now there's no password.
75%
And now I can just put up a new password.
70%
No, no, you didn't lose anything. The only thing that is gone is the password itself.
70%
All right, then you're all set.
70%
No, it's going to back the code, okay? It's going to ask me a code or it's not going to? No, it's not going to ask you for a code. No.
70%
And then I need to make a new password. And then everything is going to be safe. I'm not losing anything.
67%
The phone is going to reset, and then after it resets, it will not have a password.
65%
The password you have to put in is 114-660. That's it? Yes. Then I press reset? Yes.
55%
Is it possible for you to send in your phone to the borough park location so we can fix it there.
50%
If the phone is restarting, then you put it in correctly.
50%
The password? It won't have a password. That's what I'm saying.
45%
Ponga el SIM card en el segundo espacio e intente de nuevo, ¿ok?
45%
You need to put the wrong password several times until you get into a screen, into a white screen that says your current IMEI is, and it will give you a long number.
45%
You need to put a SIM card in the phone and try again and then IMEI will come, okay?
45%
Okay, so put it in the second slot and try again.
45%
The code that you're going to put in is 07. B as in boy. 2. C as in cat. 1.
45%
After that, you would press the back button on your keypad.
45%
Then you would press reset.
45%
It should all be lowercase. So you want to maybe try one more time?
45%
Okay, so you need to put your own password several times until you get a screen that your current IMEI is?
45%
Great, the code will be everything in lowercase, C as in Charles, C as in Charles, three times, three times, okay, 30, C, C, C as in Charles, cow, cat, okay, 30, S as in Frank, four.
45%
Now we press reset, and that's all.
45%
D as in dog, number eight, E as in elephant, B as in boy, four, one?
45%
So I put in that password, and now what? And you put in the password, and you should be able to press enter or press reset. Is that not there? Is any of that on your screen?
45%
All right, so I'm going to read it back to you. 358291. 740. 6. 00. 8076. 00.
45%
The code to unlock your phone is the dollar case. You have to put in the wrong password a whole bunch of times again.
45%
Now you need to put the wrong password several times until you get to a screen that says your current IMEI is, okay, and you have to give me that IMEI number and I will create a password so that you can use it to reset the phone.
45%
You have to do it until it comes up.
45%
Please follow me, Jamie. I have... Yes. 3-5-8-2. Okay. 9-1-7. Yes. 4-1-4-4-4. Okay. 2-6-2. Okay, so are you ready for the code? I have it. Yep. It's going to be four. Four. Okay. V-S-N-David. V-S-N-David again. V-S-N-David? Yes, two times. Okay. 9-4. Okay. 9-4. E-S-N-Elephant. Everything lowercase. Oh, everything lowercase. 4-D-D-9-4-E? Exactly, yes. And now I can press enter? Now you can press... No, no, you have to press reset. Oh. Now I can't see the reset button. You have to hide the keyboard. You have to press the backwards key on the keypad. And that will hide the keyboard, okay? Backwards. The backwards key is in the keypad of the phone. It's the bottom half where you have all the buttons. Oh. Okay? On the top right of that part, okay? Yes, I did that. Okay, now press reset, and that should be it.
45%
Okay, does the phone have a SIM card inside? No. Okay, it needs to have a SIM card. Oh. Okay, so it's the same code. Just do it again with the same code. Just put a SIM card in the phone.
45%
Now press reset.
45%
Okay, put the SIM card in the second slot, please, and try to get this code again.
45%
Once you have it, please call me back, and we will try to unlock it with another phone, okay?
45%
You can just press the backwards key, okay? In the keypad.
45%
Okay, so what you have to do is you have to put in your code a whole bunch of times, say it correctly, and then they give you an IMEI code. I need that code.
45%
You just confirm the code.
45%
No, you would confirm the password. You can't... you can't just type a number in.
45%
Sure, try to do that.
45%
To put in the code, you said you have to swipe. Is that correct?
45%
Okay, I'll try to put in my password.
45%
Try pressing the button in the top left.
45%
If you put in a SIM card, just have it connected to a network, what you need to do is you just need to keep on trying to put in the password until it gives you a number, it's going to say IMEI, and then it's going to give you a 15 digit number. I need that number and then I'll be able to reset your password on your phone.
45%
Try to only put in three numbers and keep on going for it to say wrong code.
45%
All right. And is your phone currently connected to a network? Does it have a SIM card in it? Yes. Okay. So, the code is 2995? Yes. D as in dog? How do I do a D? Oh, here. Press D. Yeah. 9. Okay. 2995-D? 9. 9. Okay. Now, what do I do? Press enter.
45%
What you're gonna have to do is put in the password about seven to ten times wrong until the IMEI number comes up and I'll need that.
45%
After putting the password in wrong a few times, you're gonna have something called an IMEI number come up and I need that number in order to reset your password.
45%
You're gonna put the SIM card into that phone first.
45%
Okay, give me that number please. 358. Okay. 291. Yes. 741. Yes. 477. Yes. 650. All right. Perfect. I have the, right beneath that, you'll find the page where it says Input Password. I have the password ready for you. Are you ready for it? Yeah. Numbers or? Numbers and letters, both. Okay. Number 5. Okay. Letters lowercase. B as in Boy, E as in Elephant. Wait, first do 5? First letter is 5. Yes. Then it comes B as in Boy, E as in Elephant. Number 2. So lowercase? Everything lowercase, yes. Yeah, number 2. F as in Frank. Wait, it's 5BE. 2, F as in Frank, 4. F, E, F, 4. And then you have to press reset.
45%
You put the code and then press reset.
45%
It's going to be lowercase d as in day, 25F as in Frank, 69. And then press reset.
45%
So, yes, it's 8, B as in boy, A as in apple. A as in 8? Yes. B as in boy. A as in apple. A as in apple. B as in Charlie. Yes. Number 5. B as in apple. Yes. And E as in Edward. Yes. Nothing capital.
45%
You missed a 7. I will give it to you again. 358-291-740-762375.
45%
Alright, so I generated another code for you. Okay. It is A as in apple. A as in apple. B as in boy. B as in boy. 1. 2. 1. 2. E as in Edward. E as in Edward. 3. Number 3.
45%
I can help you with that. I see here you have the option that forgot the password. Please allow me the IMEI.
45%
The password that you have to put will be in the... Please tell me whether you are ready. Ready. 95 9 5 4 4 4 5 3 2 1. The password key is on the keypad. On top of the messaging button, you will find the key that goes back.
45%
To push it down, again, you have to press. You have the keypad. Do you see the keypad on your phone? Now, all you have to do is, on the left side of the keypad, you will find the key that is narrow, that goes back, that is like an inverted U. Do you see it?
45%
So, when you forget your password on your phone, after putting in a few passwords, it gives you an IMEI number. After that, you click on the button, and it's going to ask you to input a password.
45%
You have to try to put in the password until the IMEI comes up. And then when you pass that screen, you'll have to put in the password that I gave you.
45%
Okay, um, so what you have to do is you have to put in your code a whole bunch of times, say it correctly, and then they give you an IMEI code. I need that code.
45%
You just confirm the code.
45%
Try to put in the password, and if you do it wrong, then you keep on doing that over and over again until a number's going to pop up. It's going to say, I need I number. I need that number. In order to reset your password.
45%
No, you would confirm the password. You can't... you can't just type a number in.
45%
Sure, try to do that.
45%
Okay, so you try to put in your password.
45%
Try pressing the button in the top left. The top left? Or the, like, the arrow? Yeah, the arrow and the square. Or the box thingy. The box.
35%
Primero y principal, tiene que tener un SIM card adentro del teléfono, ¿ok?
35%
El AF lo está poniendo en minúsculas, ¿correcto? El AF, siete minúsculas.
35%
Por favor, sí. Y si no, si le marco. Exactamente.
35%
Once you have that, you have to give me that long number and we will create a code that will break the code in your phone.
35%
What you can do is you can continue to put in the wrong password. After about, like, 10 times, a little less than that, you're going to get a code. You're going to need that code.
35%
First, let me just double check. Does your phone have a working SIM card inside of it?
35%
Yes, you can tell me the number now.
35%
Okay, and you have a SIM card inside the phone and everything, correct?
35%
In this situation, unfortunately, you must bring the phone to us.
35%
Sure, yeah, 358-917.
35%
Alright, so your password is going to be, all the letters are going to be lower case, okay? So D as in dog.
35%
Once you click on the box, the keypad is going to come up.
35%
Yep, go ahead and try.
35%
Okay, can you tell me the IAI number? It's 3582.
35%
Yes. The first, very first thing you need is you need to put a SIM card in the phone. Does the phone have a SIM card inside or no?
35%
With this app, you'll see a space that says, put your password. I have it ready for you. Are you ready to take it?
35%
Okay, do you have a big number on your screen right now?
35%
It's going to be 6 9. Yeah, I'm right, yeah.
35%
6 9, B as in lowercase, B as in boy, B as in Charles, B as in boy again, everything in lowercase, 8, number 8 at the end.
35%
The address is 4306 13th Avenue, Brooklyn, New York, 11219.
35%
The phone is locked, forgot password, and then I forgot password screen, not working.
35%
Okay, what's the number? 3582-9174-1469-137.
35%
You need a valid SIM card inside the phone.
35%
No, no, they're not capital.
35%
It's 8. B as in bottle. A as in apple. C as in cat. 5. E as in energy.
30%
You don't need to be in a Wi-Fi. Your phone just needs to be able to connect to a network. It could be either a valid SIM card that works inside the phone.
30%
You have to be on that screen in order to enter this password, because it's not a regular password.
30%
Oh, okay. Thank you very much.
30%
Everything will be the exact same.
30%
No. It's going to delete the code.
30%
I think the number code is a minimum of four, but I don't think there's a... I don't know what the maximum number is.
30%
Okay, I understand. But I'm trying to see what type of password you put on your phone.
30%
Once we get the phone, it will take one to two days and send it back, and it will be a two day shipping.
30%
Sorry about that. Have a great day.
30%
So, after you put in the password wrong a few times, you're going to have a number that comes up that says IMEI number. We would need that number and then we can unlock your phone.
30%
You're not going to lose anything, no. What's it resetting exactly? It's resetting the code. And what's the code gonna be? The code is going to be open. You don't have, you won't have any code.
30%
No, it's not going to reset your phone, it's just going to reset the password.
30%
I think the number code is a minimum of four, but I don't think there's a... I don't know what the maximum number is.
30%
When you first made your password, what type of password did you put in? Did you put swipe, pattern, pin, or password?
15%
Try to put in the password, and if you do it wrong, then you keep on doing that over and over again until a number's going to pop up. It's going to say, I need I number. I need that number. In order to reset your password.
5%
You have to try over and over again until it comes through.
5%
If it's still not working, you may have to bring your phone in. Are you close to any of the locations? Park or Williamsburg?
5%
Okay, I'm going to pay it back, okay? 358291740960334. Am I correct?
0%
After you put the password in wrong a bunch of times, you got an IMEI number that came up, right? And then when that IMEI number came up, there's a field where you can click on and put in a password.
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