The customer is experiencing issues with their phone not receiving messages due to a recent update and is inquiring about a temporary solution or lender phone.

You can come into the Borough Park location, and then you can talk with a manager to see what we can do for you.

Yes, there will be an automatic update. If you have this phone set on automatic updates, it will update automatically.

No, you just need to be connected to Wi-Fi.

Unfortunately, there's nothing that we can do at the moment. The devs are working on a solution, and once they can supply us with a solution, you can push out the update for our customers and have that fixed.

No, we don't have any phones that we are giving out currently. We hope that the problem will be resolved by the end of the day. Again, I'm very sorry for the inconvenience.

It's for sure something we can fix. It's a glitch. It's annoying, but it happens.