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The customer is experiencing issues with GPS and app functionality after a software update.
Other Response Scripts
80%
Go to system update. Current version F52U01V1.7.1. Yeah. You're at the most recent update. Your phone, if it's a FIG 2, it has Android Auto.
70%
Yeah, I see that. Bluetooth, Android Auto, and NFC. Oh, I see that. Yeah. You have Android Auto.
45%
Can you check to see if your weather app is refreshing? It says it was refreshed 12 months ago. Let me just try again. Refreshes. Yeah, that refreshed.
45%
Can you try disconnecting from WiFi and trying again later?
45%
Can you try again? Disconnect and then try opening the Waze app?
45%
You can check and just go to settings and then go to system update and just tell me what the current version number says and I can let you know.
45%
You got to go to the car, connect it. I think there's this... Hold on. There actually might be a setting that says Android Auto. Check.
45%
So, if you were to go to the third option... So, fourth option is connected devices. Connected devices.
30%
If it stops finding your location again, off of wifi, please let us know so we can see exactly what's going on.