The customer is confused about a data warning notification they received on their phone despite having an unlimited data plan.

On the, you have the fake Flip 2 Pro? Okay, so you hold that on the side. On both sides of the phone, you have buttons. You have, on the right side, there's one button. On the left side, there's two. So you hold the left side, the top button, and the right side, that button. And you hold it for, like, a couple seconds on each two.

No, go into messages, not into a specific message. Go into just plain messages, and you'll see an option with a new message.

You're probably going to have to reset your message app. Because when you start typing in a number, you have like the box that you're typing in, right? And then right below that, it should say send to, and then as you're typing the number, it should be trying to let you send to that number.

I can help with that. Is it possible to send, like, that picture so that we can see exactly what it is? Like, you can text this number?

So you would send it to this number. So it's 347... 240... 2482.

After you put in a number, the blue button, it gives you the option to send. So, when you press that button, it doesn't send?

So, then it says send to the number that you just typed in, and you just click on that?

So, the way I've been doing it for now is I would have to hang up the phone, like dial the number that I have to text, but instead of calling it, press that I could send it a message.

Yes, that's the number that I gave you. It's the main SIG phone number, right?

Okay, I'm going to do that and then I'll call back, all right?