The customer is experiencing automatic message backups and issues with sending and receiving texts.

Yes, you just have to turn your phone off and turn it back on and you should be getting all your messages now.

All right, go to settings. Go to settings. Apps and notifications. Notifications. See all apps. See all apps. In the top right corner, three dots. Click on that. Click show. Yes, show system. And then you're going to scroll down to D as in David. D. And then you're going to click on DuraSpeed. DuraSpeed. You're going to click open. Open. Now you're going to turn that off.

Okay. Now you're going to go back into the long list of apps. Okay. Then you're going to scroll down to the message. Okay. Yeah. And then you're going to go to storage and cache. Okay. You're going to clear storage.

You just come to the repair, the repair section and let them know that your phone is automatically backing up with messages constantly.

Okay, yes, so that is probably the most recent update. A few of our customers are having that same issue. There is a troubleshoot for it. We just need to have the phone in hands. I can take you through a few steps to fix that.

No, it's not going to, it's not going to lose any messages. No.

Well, we have to see exactly what's going on and if we can stop it from backing up because if not, it's going to fill up your phone and your phone's going to start to slow down. So, we can come into the Borough Park location so we can diagnose the phone, see exactly what's going on.