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Customer inquired about the credit card used for a previous purchase and transaction details.

💳 Account & Billing Bill Questions Asked 1 times needs_work

Other Response Scripts

70%
Thank you so much for your call. Have a great day.
apology 1/0
45%
I can help with that. Please provide your phone number, and I will check the transactions under your name.
instruction Steps 0/1
45%
You're going to get this battery on Tuesday. I'm going to provide your tracking. I can have a tracking number for you later today, okay?
instruction Steps 0/1
30%
I see that under your name, I only see three transactions, okay, one from 2023, another one from 2023, but I think we sent your phone there, and then another- yeah, three transactions from 2023. Those are the only transactions that I see under this phone number.
explanation 0/1
30%
Yes, the new phones come with 2,200 MAH batteries.
info 0/1
30%
The warranty, it depends. If it's a software malfunction, yeah, software usually goes for a year. Now, if it's something of wear and tear or something broke in the phone that requires repair or replacement, now we are doing two months.
explanation 0/1
30%
Yes, shipping is free if you buy from us directly.
info 0/1
30%
The new phones cannot be entirely metal, okay, just for security of things. But yeah, it has a non-conductive piece of metal in the hinge.
explanation 0/1
30%
The case with the clip is $50. It's in leather.
info 0/1